Privacy Policy

This privacy policy is for our website (www.rctentertainments.com) which is owned and operated by RCT Entertainment & Events. Our privacy policy covers how we treat your data and how protecting your privacy is important to us.

We will always explain clearly what data we are collecting and why. We will only collect data that we need to:-

• Give you a personalised experience about our services

• Improve our service to our customers

RCT Entertainment & Events takes a proactive approach to user privacy and ensures the necessary steps are taken to protect the privacy of its users throughout their visiting experience.

Use Of Cookies

Our website (www.rctentertainments.com) uses cookies to enhance the user’s personal experience while visiting the website.

Where applicable the website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device.

This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Storing / Security / Retaining Your Personal Data

We are committed to protecting the security of your personal data, which is held securely in accordance with current legislative requirements, industry standards and technology.

Financial information you provide through the site is also encrypted for additional security. 

Every effort has been made to ensure a safe and secure process, however we cannot guarantee the complete security of our databases, nor that the information you supply will not be intercepted while being transmitted to us over the Internet.

If we have given you a password to access certain parts of the site, you are solely responsible for keeping the password safe and make sure you use a secure browser.

We will only keep your personal data you have provided for as long as we have a relationship with you or have no use, as detailed in the Data Protection Act 1998. Once that relationship has ended we will retain it in accordance with our policy for as long as we reasonably require and it will then be deleted and destroyed.

Marketing Information / Disclosure

RCT Entertainment & Events may use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted.

If, at any time after registering with RCT En, you would like to opt-out from receiving communications from us you can do this at any time by clicking unsubscribe on any of our emails.

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.

RCT Entertainment & Events cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Communication and engagement taken through external social media platforms that this website and its owners participate on are also subject to the terms and conditions of this privacy policy.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Neither the website nor its owners will ever ask for personal or sensitive information through social media platforms. RCT Entertainments & Events encourages users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

RCT Entertainment & Events does not share any information with 3rd parties unless we are under a duty to comply with any legal obligation, or to enforce or apply our terms and conditions of the services provided by us such as in the recovery of monies owed to us through a debt recovery agent.

Where we share your personal information, we will take reasonable steps to ensure that it is properly protected and processed for the purpose intended.

Your Rights / Access to Information

All requests regarding queries related to this policy should be addressed to The Data Compliance Officer, RCT Entertainment & Events, 2 Inspiration Avenue, Colchester,Essex, CO4 6DW.

You have the right to see a copy of the information that we hold about you. RCT Entertainment & Events may charge a small fee towards the cost of administering any request you make. The current fee is £10.00.

You have the right to request that we close your account and / or delete your personal record from our database. We will make all reasonable efforts to comply with this request within a reasonable timescale.

If you are dissatisfied with our response to any of your data privacy concerns you have the right to raise this with the Office of the Information Commissioner at Wycliffe House, Water lane, Wilmslow, Cheshire, SK9 5AF.